Privacy Policy
Privacy Policy
Taark Electric vehicles and Equipments Private Limited
(“Taark/Company/we/us”) is a company duly incorporated and registered under the Companies
Act, 2013”) is committed to protecting the privacy of individuals (“User/Visitor/Customer/you/your”) who interact with our
website (www.taark.in), use our electric vehicles,
or engage with our authorized dealers, service centres, channel partners, or
any other associates (collectively, “Taark’s Products and Services”).
By accessing Taark’s website or availing Taark’s Products and
Services, you acknowledge and consent to the practices described in this Privacy
Policy (“Policy”). This Policy explains how we collect,
use, manage, and safeguard your personal information and applies to every
individual who interacts with Taark.
We encourage all Users to carefully read this Policy
to understand how their data is handled.
On visiting the website of Taark and by using
Taark’s Products
and Services, you acknowledge and
agree that we may collect the following information from you:
Personal Identifiable Information (“PII”) and Personal
Data (“PD”):
PII and PD refer to the details that can be used to
identify an individual. Such information may
include your name, email address,
mobile number, phone number, street address, city, state, PIN code, country, location
details, and IP address.
Transactional Information:
Whenever a Visitor or User completes an online or
offline financial transaction with us, we collect the payment method used,
billing address, and billing name. Taark does not store
debit or credit card numbers, expiry dates, CVV codes, or any other sensitive
card information. All online
payments are processed securely by our authorised payment
partners and financial institutions.
Demographic Information
Under this category, we may collect
the following details
from our Customers/Users/Visitors:
●
Events attended, shown interest
in, or intended to participate in
●
Vehicles, products, or services viewed,
preferred, or planned
to be purchased.
●
Any additional information voluntarily shared while using Taark’s Products
and Services.
●
Chassis number
●
Battery or power-unit number
●
Activity data related to your usage of Taark’s
website, mobile apps, and digital platforms
DIFFERENT WAYS OF COLLECTING INFORMATION
Information Collected
Directly from Customer/User/Visitor
Taark collects information directly when a User or Visitor interacts
with the Taark website or uses
Taark vehicles. This includes information shared while posting
comments, filling forms, contacting us via phone or email,
or submitting enquiries through our platforms.
Information Collected
Passively
We use standard
tracking tools such as browser
cookies, pixels, and analytics scripts
to gather data about how Visitors and Users interact with Taark’s
Products and Services.
Information Obtained from Third Parties
If you use social media log-ins or integrated features
on Taark’s website
or applications, those third-party platforms may share
certain information with us according to their own privacy settings.
USE OF INFORMATION BY US
By accessing our website, applications, or using Taark’s Products
and Services, you agree and authorise Taark
to store, process,
and share information provided by you or collected by us with our affiliates, associates, authorised dealers,
channel partners, event organisers, financiers, or lenders for legitimate
business purposes.
You further authorise Taark to use this information for the following purposes:
●
Personalising and enhancing your experience with us.
●
Developing insights
for future vehicle
models and features
●
Brand communication activities
●
Marketing, promotions, and purchase-related communication
●
Resolving warranty,
service, and customer
support issues
●
Identifying and addressing faults
in components, batteries, or vehicles
●
Conducting research, development, and product
improvement
●
Managing, strengthening, and optimising our dealer and service-centre network
●
Ensuring safety, security, and system integrity
●
Sharing required details with financiers/lenders under
any finance, loan,
or borrowing agreement
●
Enforcing or protecting our contractual rights
or defending a legal claim
●
Any other legitimate and lawful business
purpose permitted under applicable laws.
SHARING OF INFORMATION WITH GOVERNMENT
AGENCIES
If Taark is required by any court, tribunal, regulatory authority, government department, or investigative agency to disclose information collected from
you, we may provide such information to the concerned authority without any
prior or later notification to you.
HOW WE PROTECT YOUR PERSONAL INFORMATION
The information collected from our Users/Visitors is safeguarded through
internal procedures and
protective measures aimed at preventing unauthorised access, misuse,
alteration, disclosure, or destruction of personal data. These measures are
designed to comply with applicable legal requirements, although they may not
always match the most advanced industry standards.
While Taark employs
reasonable security practices, no system can guarantee absolute
data protection. By using our website and services, Users/Visitors
acknowledge that Taark shall not be held responsible for any unauthorised
breach or compromise of information unless such breach occurs due to gross
negligence on the part of Taark in fulfilling its obligations under applicable
laws.
If any User/Visitor has questions, concerns, or requires clarification regarding data security or this Policy, they may contact
the Company at marketing@taark.co.in
AMENDMENT AND UPDATE OF POLICY
This Privacy Policy
shall remain effective from the date it is made available on the website
of Taark. The Company reserves the right to revise, modify, or update
this Policy at any time, including to ensure continued compliance with
applicable laws and regulations.
Users/Visitors are encouraged to review this Policy periodically, as Taark may not issue specific notifications regarding
changes.
